Products purchased from TIME WARNING S.R.L may be refunded only if cancelled within the refund period specified below in the policy applicable for given product. Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance.

“Date of the transaction”, for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by TIME WARNING S.R.L in accordance with the terms and conditions of the applicable product or service agreement.

"Refund Period", you may cancel a product at any time, but a refund will only be issued if you request a refund with TIME WARNING S.R.L's customer service within the refund time frame specified for the applicable product, if available at all.

No Refund After Account Closure. If eligible for a refund, it is necessary for you to request a refund prior to account closure. You may elect to close your account with us at any time, but upon account closure you will no longer be eligible for a refund as otherwise permitted under this Refund Policy.

Refund period for each service we provide is available within specific service contract under page /legal, section that provide agreements for individual services.